SERVICE & SUPPORT

Service Management

Starting with the design of your generator sets,our engineers will do for you whatever is required by you as our valuable customer. Already at that stage you will profit from the large experience our engineers were able to gather over the years of international project business. After placing your order, our qualified staff will start to manufacture and assemble the generator sets. Before the final dispatch, all gen-sets are tested at our company’s test benches, where you as our customer may watch the test runs from our control room. Only after all parameters fit and all functions have been retested will we prepare the gen-sets for delivery.
Service
Service

Service Management

Starting with the design of your generator sets,our engineers will do for you whatever is required by you as our valuable customer. Already at that stage you will profit from the large experience our engineers were able to gather over the years of international project business. After placing your order, our qualified staff will start to manufacture and assemble the generator sets. Before the final dispatch, all gen-sets are tested at our company’s test benches, where you as our customer may watch the test runs from our control room. Only after all parameters fit and all functions have been retested will we prepare the gen-sets for delivery.
Assembly

Assembly and Customer Acceptance

Our emergency diesel generator sets are assembled and commissioned by our qualified service technicians on site. At this stage, we usually perform our supervisory service. This includes i.a. extensive and thorough training of the local personnel responsible for operation on site by our engineers. Only then do we effect the official handover to the customer. In case of any technical problems, POWER GENERATOR service network undertakes the professional repair and maintenance work of the relevant parts.

Logistics

As a result of the large number of major international projects, we have established an efficient logistics department for worldwide dispatch. Part of ourservice to our customers is the careful packing and loading of all manufactured goods.Depending on our customer’s requests, we also take care of transport, customs clearance and shipment. Furthermore, we prepare and issue the accompanying shipping documents, export declarations and certificates of origin.
Logistic
Logistic

Logistics

As a result of the large number of major international projects, we have established an efficient logistics department for worldwide dispatch. Part of ourservice to our customers is the careful packing and loading of all manufactured goods.Depending on our customer’s requests, we also take care of transport, customs clearance and shipment. Furthermore, we prepare and issue the accompanying shipping documents, export declarations and certificates of origin.
Hotline

Hotline Overview

Our services meet highest quality standards. Onsite assembly, training of staff on site and final customer acceptance are all part of our service to the customer. Our service department is available 24/7 and handles maintenance works, repairs and spare part deliveries quickly and unbureaucratically.

About

PT. Genset Power Indo (POWER GENERATOR) is expertise man power in the Diesel Generating Set as well as experiences our Group Companies in the past twenty years, we have gained experience in many sectors of the developing many client for gained power.

Office Hours
Mon-Fri 9:00 am – 5:00 pm
Sat-Sun Closed

Jl. Pemuda No.35, Pandansari, Kec. Semarang Tengah, Kota Semarang, Jawa Tengah 50139

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